36 Charlotte Street, Toronto Ontario M5V 3P7
(416) 849-6627
Restore Your Garments
Proudly Local. Proudly Yours. As a community-first, locally owned business, we’re dedicated to delivering exceptional service and building strong neighborhood connections. Thank you for supporting us—together, we make our community thrive!
At the crossroads of King and Spadina, Charlotte Dry Cleaning & Alterations delivers top-tier clothing care. From soft everyday wear to delicate designer fabrics, our expert team treats each item with precision, ensuring impeccable results every time.
We use non-toxic, biodegradable solvents that protect your clothes and the environment.
From stain spotting to button tightening — every item is inspected and handled with care.
From hemming to resizing — we make your clothes fit perfectly and feel brand new.
Get your garments cleaned and returned in as little as 24 hours. We move with your schedule.
Delicate fabrics? Special garments? Trust us to clean with precision and care, every time.
Learn More →Linens, bedding, towels and more — cleaned with hotel-level freshness and folded to perfection.
Learn More →Custom tailoring and expert repairs to make your garments fit and feel like new again.
Learn More →Discover answers to common inquiries below
What if I'm not happy with the dry cleaning quality?
Bring the item and your original receipt back within 3 days of pickup, and we’ll reclean it at no extra charge.
What if an alteration isn’t up to standard?
Return the altered garment and receipt within 3 days of pickup, and we’ll provide free adjustments.
What happens if my item is lost?
We’ll thoroughly investigate. If the item can’t be found, you’ll receive compensation equal to 10× the service charge, pre-tax. (This reflects the cleaning/alteration fee only—not the clothing's resale value.)
Are there any items you won’t cover for damage?
Yes. We do not take responsibility for issues caused by:
Pre-existing damage—like color fading, shrinkage, or fragile fabrics
Items left in pockets, faulty manufacturing, or unexpected material reactions during cleaning or altering
Apparel unclaimed for over 1 year (365 days)—these may be donated or discarded
Can the policy change?
Yes, Charlotte Dry Cleaners reserves the right to update this refund policy at any time.
What does my use of the service imply?
By using the service, you’re agreeing to these terms and our outlined liability limits.
Revitalize Your Wardrobe, Refresh Your Style!
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(416) 849-6627
36 Charlotte Street